• Free WiFi is provided in all apartments and general areas
  • 600m² wellness facility (indoor/outdoor swimming pool, panorama sauna, bio sauna, steam room and relaxation room)
  • Kids Room includes table tennis, table football, Xbox and TV’s
  • Ski Room with individual ski lockers for each apartment, access by room key
  • Free private shuttle bus service provided during winter season to and from the Nassereinbahn lift station during the morning and afternoon
  • Towels and slippers are provided in the apartments
  • Bathrobes are available with a deposit of 50€ each
  • Bed Linen, bath towels, pool towels and tea towels are included
  • Baby cot &  highchair are available on request



08:00 – 11:00 & 15:30 – 20:00 hrs

Sauna and Steam Room
15:30 – 20:00 hrs

Swimming Pool
Winter Inside Pool 08:00–20:00 hrs, Outside Pool 15:30 – 20:00 hrs
Summer Inside & Outside 08:00 – 20:00 hrs


Pets are not allowed in Mountain Spa Residences.


You are welcome to park your vehicle free of charge in our own secure underground car park or opposite in our outdoor spaces.


Your apartment will be available on the day of arrival from 16:00 hrs and you will be required to depart by 10:00 hrs. If you plan to arrive earlier than 16:00 hrs please advise us. You may use the wellness facilities to change and check in later (note that if you arrive between 11:00 and 15:30 reception will be closed and this service won´t be possible).


We will take a payment of 70% of the apartment rental 30 days before arrival on the credit card that you have provided when you book.

If you prefer to pay by bank transfer please inform us so that we can provide our bank account information before the payment is due.

The balance which is paid on arrival includes 30% of the apartment rental due, tourist tax and end of stay cleaning charge.

A €500 damage deposit is due on arrival and will be refunded on departure after a check of the apartment and provided there is no damage or missing items.


All adults (over 15 years old) are due to pay tourist tax of €3.00 per person per day.


We accept VISA, MASTERCARD & MAESTRO as well as cash payments. You can also pay by bank transfer, if preferred.


All rubbish must be sorted and cleared to the rubbish room in the garage and the kitchen must be clean with the dishwasher running.

There will be an end of stay cleaning charge added to your booking. The price changes according to the size of the apartment you booked and the amount vary from 120 € to 380 €.