GENERAL INFORMATION

  • Free WiFi is provided in all apartments and general areas
  • 600m² wellness facility (indoor/outdoor swimming pool, panorama sauna, bio sauna, steam room and relaxation room)
  • Viva Spa treatments including massage and facials are available at extra charges, and must be pre booked (winter only)
  • Kids Room includes table tennis, table football, X box and TV’s
  • Ski Room with individual ski lockers for each apartment, access by room key
  • Daily morning bread/croissant service is available during the winter season for an extra charge (collection from reception)
  • Free private shuttle bus service provided during winter season to and from the Nassereinbahn lift station during the morning and afternoon
  • Towelling robes and slippers are provided in the apartments
  • Bed Linen, bath towels, pool towels and tea towels are included
  • Baby cot &  highchair are available on request

 


PETS

Pets are not allowed in Mountain Spa Residences.


PARKING

You are welcome to park your vehicle free of charge in our own secure underground car park or opposite in our outdoor spaces.


ARRIVAL & DEPARTURE

Your apartment will be available on the day of arrival from 16:00 hrs and you will be required to depart by 10:00 hrs. If you plan to arrive earlier than 16:00 hrs please advise us. You may use the Wellness facilities to change and check in later.


DEPOSIT

We will take a payment of 70% of the apartment rental, 60 days before arrival on the credit card that you have provided when you book.

If you prefer to pay by bank transfer please inform us so that we can provide our bank account information before the payment is due.

The balance which is paid on arrival includes 30% of the apartment rental due, tourist tax and end of stay cleaning charge.

A €500 damage deposit is due on arrival and will be refunded on departure after a check of the apartment and provided there is no damage or missing items.


TOURIST TAXES

All adults (over 15 years old) are due to pay tourist tax of €3.00 per person per day.


PAYMENT

We accept VISA, MASTERCARD & MAESTRO as well as cash payments. You can also pay by Bank transfer if preferred.


END OF STAY

All rubbish must be sorted and cleared to the rubbish room in the garage and the kitchen must be clean with the dishwasher running.

There will be an end of stay cleaning charge added to your bookings.

Apartment typeWinter 2020-2021
(7 nights stay)
Summer 2020
Classic 1 bedroom€150€80
Classic 2 bedroom€240€120
Classic 2 bedroom penthouse€240€120
Superior 2 bedroom€240€120
Deluxe 2 bedroom€240€120
Superior 3 bedroom€360€170
Deluxe 3 bedroom€360€170
Superior 3 bedroom penthouse€360€170
Deluxe 3 bedroom penthouse€360€170
Deluxe 4 bedroom penthouse€360€170