GENERAL INFORMATION
- Free WiFi is provided in all apartments and general areas
- 600m² wellness facility (indoor/outdoor swimming pool, panorama sauna, bio sauna, steam room and relaxation room)
- Kids Room includes table tennis, table football, Xbox and TV’s
- Ski Room with individual ski lockers for each apartment, access by room key
- Free private shuttle bus service provided during winter season to and from the Nassereinbahn lift station during the morning and afternoon
- Towels are provided in the apartments
- Bathrobes are available with a deposit of 50€ each
- Bed Linen, bath towels, pool towels and tea towels are included
- Baby cot & highchair are available on request
We have a fantastic app / website called Guest Friend which gives you all information on Mountain Spa (reception hours, pool and spa hours, ski shuttle service). The app also has great information on what’s going on in St. Anton – restaurants, weather forecast, slope conditions, practical information, useful numbers and other facilities in town and around. Click here to learn more and download.
MASSAGES AND PHYSIOTHERAPY
At Mountain Spa Residences, we want you to have the most relaxing and enjoyable time with us. Destress and unwind with a professional massage therapist.
Relaxing massages, physiotherapy and facial treatments are available on request. The appointments must be pre-booked at reception, where you will be given all information about the options and prices. Alternatively, you can also email us before your arrival to receive more information and reserve your space.
OPENING HOURS
Reception
08:00 – 11:00 & 15:30 – 20:00 hrs
Sauna and Steam Room
15:30 – 20:00 hrs
Swimming Pool
Winter Inside Pool 08:00–20:00 hrs, Outside Pool 15:30 – 20:00 hrs
Summer Inside & Outside 08:00 – 20:00 hrs
PETS
Pets are not allowed in Mountain Spa Residences.
PARKING
You are welcome to park your vehicle free of charge in our own secure underground car park or opposite in our outdoor spaces.
ARRIVAL & DEPARTURE
Your apartment will be available on the day of arrival from 16:00 hrs and you will be required to depart by 10:00 hrs. If you plan to arrive earlier than 16:00 hrs please advise us. You may use the wellness facilities to change and check in later (note that if you arrive between 11:00 and 15:30 reception will be closed and this service won´t be possible).
DEPOSIT
We will take a payment of 70% of the apartment rental 30 days before arrival (Winter Season) or 14 days before arrival (Summer Season) on the credit card that you have provided when you book.
If you prefer to pay by bank transfer please inform us so that we can provide our bank account information before the payment is due.
The balance which is paid on arrival includes 30% of the apartment rental due, tourist tax and end of stay cleaning charge.
A €500 damage deposit is due on arrival and will be refunded on departure after a check of the apartment and provided there is no damage or missing items.
TOURIST TAXES
All adults (over 15 years old) are due to pay tourist tax of €3.00 per person per day.
PAYMENT
We accept VISA, MASTERCARD & MAESTRO as well as cash payments. You can also pay by bank transfer, if preferred.
END OF STAY
All rubbish must be sorted and cleared to the rubbish room in the garage and the kitchen must be clean with the dishwasher running.
There will be an end of stay cleaning charge added to your booking. The price changes according to the size of the apartment you booked and the amount vary from 130 € to 410 €.